997 Reviews Found
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
Confirmed Sales Customer
Very pleased with the deal and the people who worked with me.
Blanca M.
FORT WORTH
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
Confirmed Service Customer
Everything was great. Oil change and tire rotation and it was done quickly.
Kenneth L.
AZLE
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
Business Response
We're always here with the same great service whenever you need service or another vehicle! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Confirmed Service Customer
Always got all my vehicles service and any questions answered in a fast and accurate matter.
Salome M.
FORT WORTH
Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Thanks again for the recommendation, and have an amazing day!
Confirmed Sales Customer
EXCELLENT EXPERIENCE....GREAT STAFF....BEEN BUYING HERE FOR YEARS AND WILL CONTINUE TO DO SO!!!
John B.
BENBROOK
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
Confirmed Service Customer
Service Dept went way above and beyond to find to solve an issue that was hard to pinpoint. They got it done and my truck is back on the road.
Nelson S.
CROWLEY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Moritz Chevrolet, Ltd. and we hope to see you again soon!
Confirmed Service Customer
Damage that my truck received while getting serviced was fixed without charge. I received nothing for my trouble. Free oil changes would be a nice touch since I was without my vehicle for three days. My vehicle was fixed and the staff was friendly that is all I expected. No one goes the extra mile to earn your business anymore but I am still looking for someone that does and I will be a customer for life.
Kenneth H.
FORT WORTH
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
Confirmed Service Customer
I came in to fix my driver side seat belt. The seat belt was not latching in properly. They said they fixed the issue. As soon as I get in my truck to buckle my seat belt, same issue still cannot buckle correctly.
Brent C.
FT WORTH
Business Response
It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this feedback and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Confirmed Sales Customer
Richard Salazar was very thorough and detailed on everything we needed to know about the truck we purchased and the finance department was excellent and very helpful on getting us what and where we needed to be on payments.
Mario M.
FORT WORTH
Business Response
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Service Customer
Two different mechanics told me to different things on my recall radiator overheating on track mode it didn't get fix
Mark R.
FORT WORTH
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one.
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
Confirmed Service Customer
I got my annual car inspection done without an appointment, but in a timely manner. The wait time was a little long, but considering that this dealership does not book appointments and is very busy, I am satisfied with the service. The lady in the office was efficient and friendly as well.
Peggy S.
BENBROOK
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! If you have any further questions, please give us a call. We're always happy to help!
Confirmed Service Customer
Great! The service was excellent this time around.
Sylvia G.
FORT WORTH
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
Confirmed Sales Customer
i showed up just to look at a new truck and ended up purchasing one. I never felt pressured at all. Dave was extremely helpful and courteous.
Michael S.
HUBBARD
Business Response
Thanks for the great rating. We're pleased that everything went well for you! We hope to be of service to you again in the future. Best wishes, Moritz Chevrolet, Ltd.
Confirmed Sales Customer
Everything was beyond perfect! Thanks for the help guys
Charles M.
MILANO
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
Confirmed Service Customer
Purchased prepaid oil changes with vehicle but Moritz tries to force us to pay every single time. Wastes a lot of time for everyone. Promises are made that it will never happen again but always does.
Dale R.
BENBROOK
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Confirmed Service Customer
No intention to assist Was told at the time of check out would be getting paperwork for the type of tire needed and when asked the cashier she wasn���t given anything Lack of communication
Johanna O.
FORT WORTH
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Confirmed Service Customer
I was told when you brought your truck in for service it would be washed and vacuumed. I have brought in my truck for service 3 times and it has never been washed.
Kevin H.
FORT WORTH
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.