1028 Reviews Found
Confirmed Service Customer
Not being able to make an appointment for an oil change, no one should ever have to wait 2 hours and 17 minutes which happened to me on Jan 9.
Sally B.
FORT WORTH
Business Response
It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this feedback and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Confirmed Service Customer
All of my experiences with Moritz have been good.
Ellis R.
FORT WORTH
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
Confirmed Service Customer
Took about an hour and a half for an oil change and to check out two recalls
Ryan W.
BEDFORD
Business Response
Hello, we really appreciate your feedback! Thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Service Customer
Service advisor was polite and honest. Got the job done in the time he said. Even helped with appointment on another GM vehicle I have
Tim W.
FORT WORTH
Business Response
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
Confirmed Sales Customer
Great team work from Court and Danny. Overall a great experience.
Bruce S.
HASLET
Business Response
We love hearing from our customers and thank you for choosing us for your automotive needs. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care!
Confirmed Service Customer
Quick and easy. Service coordinator was very polite and helpful.
Kyle J.
FORT WORTH
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Confirmed Service Customer
3 1/2 hours for 30K service with an appointment. Jiffy lube is faster. Also surprised that my 10K extra that I put on Service with purchase of the truck ONLY INCLUDES OIL CHANGE ($16 were deducted from my $300 bill). So no, not good at all. Never heard of paying anyone $100 hour to sit and wait.
Rodrigo A.
FORT WORTH
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one.
Confirmed Sales Customer
Great shopping experience and Tom Smith was great to work with.
James F.
WILLOW PARK
Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Confirmed Service Customer
Fast response when I arrived, clean and safe facilities and practices. I felt safe and covid free the entire visit. Fast and responsive customer service! Very pleasant experience!
Ronnie M.
CAMPBELL
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Moritz Chevrolet, Ltd. and we hope to see you again soon!
Confirmed Sales Customer
The sale representative was the best I ever dealt with and we buy 2 to 3 cars a year.
Dolci V.
MISSOULA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Moritz Chevrolet, Ltd. and we hope to see you again soon!
Confirmed Sales Customer
Tom Smith exceeded all expectations (excellent communication throughout the process and also very friendly)!!
Michael S.
FORT WORTH
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Confirmed Sales Customer
it was nice, they were very friendly and helped us get the best deal possible. they even paid our first payment on our vehicle.
Michael P.
FORT WORTH
Business Response
Hi, your wonderful feedback and rating mean a lot to us.
Confirmed Service Customer
Easy to schedule appt online. Professional service employee and quick service.
Margaret W.
FT WORTH
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Moritz Chevrolet, Ltd.! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Confirmed Service Customer
My experience with Moritz was great and service completed in a timely manner.
Jessie E.
SAGINAW
Business Response
Hi, we are so happy to read such a great review about Moritz Chevrolet, Ltd.! We look forward to your next visit! Take care!
Confirmed Service Customer
I took my 2014 GMC 4x4 pickup truck to get a new transmission and the service department was excellent. Jessica was my service advisor and she did an outstanding job of keeping me advised on the transmission replacement and holding down cost. I have been doing business with Moritz Chevrolet for over 15 years and their service has always been excellent. I'm definitely a repeat customer and would highly recommend others to this dealership.
Levi F.
ARLINGTON
Business Response
Hi there, thank you for taking the time to leave a review for us at Moritz Chevrolet, Ltd.. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Confirmed Service Customer
Never any problems or issues. What i really like is there honesty in how long I will be there
Kevin T.
SAGINAW
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We do hope we can be of assistance in the future. Take care!
Business Response
Our team works hard to make sure every guest feels confident in the customer service they received. We are happy to hear that you enjoyed your visit! We're here to help, so please let us know if there's anything else we can do for you. Until the next time we meet, take care!
Confirmed Sales Customer
Dave has has exceptional customer service which sets a great atmosphere for buying a new vehicle. Dave went above and beyond my expectations, handled all transactions adequately and upfront with no hidden fees in question. Dave, thank you for the expectational car buying experience.
Cleveland H.
GRAND PRAIRIE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Moritz Chevrolet, Ltd.! Thank you again for leaving us this response!
Confirmed Service Customer
The score reflects on how I was treated on my visit prior to this one. Trust and good service has to be build back up .
Andrew A.
FORT WORTH
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.