Roberto was a huge help!! He's very knowledgeable about his vehicles and maintained a very frieldly and professional attitude throughout our time at Moritz. Our experience at other dealers in the past were full of back and forth games. With Moritz, our trade in value was very fair. We only rejected the first deal (which is unusual). The second deal was fair enough for us to agree to the purchase. I don't recall the finance gentleman's name, but he was very cordial and took the time to explain each line of the agreement. I'm a member of a very large hunting forum that has members asking for honest dealers all the time. I actually started a post to let them all know of Moritz and my positive, personal experience. Hope this brings your group more business in the future.
Jason, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Gary Broom was EXCELLENT. He knew my frustrations with the situation, assessed them, and took care of the problem. Gary kept in touch with me throughout this entire process to let me know what was going on with my car. He got my car washed for me as it was finished and that was just the cherry on top of the sundae!!! I’m very impressed with the accuracy, efficiency, and promptness that Gary and all of the men who performed on my car displayed.
It is great to hear that our staff at Moritz Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Since we got this truck we have trusted Moritz to service it. We were short on time and the oil change snuck up on us for our last oil change, we took it to local oil place and we were told we needed to all the services done to our truck. We decided to wait till we could get back to Mortiz to have your mechanics check it out and found out that the other place was just trying to get a bunch of additional money out of us for selling us unneeded services. We will stick to having our truck serviced with Mortiz, even though it is a bit of a drive for us. Thank you for your trusted service.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Moritz Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
I brought my car in to have one of the tires repaired. The attendant greeted me when I drove up and we talked about the problem. The car was taken in and I choose to wait for the repairs to be done. I was told it would take about 90 minutes but it was completed in less than an hour. I have always been pleased with the service I receive at Moritz Chevrolet.
Kirk - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Joe Rentfrow provided excellent service both before and after the purchase. He found the exact Equinox I was looking for and even held onto it while I was away on vacation so I could examine and test drive it before deciding on the purchase.
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Moritz Chevrolet sales team would like to thank you for coming in and we hope to see you again in the near future.
I arrived early to get my truck serviced, met the service writer, and was out in less than five minutes. When I returned to pick up my truck I ran into DJ Garner, who recognized me and stopped to say hello. Great service and sales experience!