1050 Reviews Found
Confirmed Sales Customer
Wonderful experience. Richard Salazar was great salesman. I was very impressed with his personality and how well he new all the features and explained the vehicle features. Very knowledgeable
Kenneth B.
CLEBURNE
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us!
Confirmed Sales Customer
Roberto is an amazing person! Helped us with everything and anything! Such a great experience!
Jose G.
FORT WORTH
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
Confirmed Service Customer
left 2 valve caps off during oil change. NOT GOING BACK TO DEALERSHIP FOR VALVE CAPS WILL JUST BUY NEW ONES
Reginald M.
FORT WORTH
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Confirmed Service Customer
Timely service without an appointment and both services were done satisfactorily.
Jason J.
FORT WORTH
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Confirmed Service Customer
I took my 2019 chevy Silverado to get looked at with some concerns I had about the truck. I did have to pick it up early because of a work situation. Your dealership had my truck for three days I hadn't had any updates on what was going on with my truck. So I called telling them I needed it that day and I could bring it back when I had more time to offer. I was just disappointed after 3 days the only thing handled was my air filter was changed. There was still not diagnoses on what was wrong. Maybe I was wrong because i expected it to happen in a couple of days but that's what I was told. No rental vehicle was offered.
Maci B.
CROWLEY
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Confirmed Service Customer
The people at your front desk are pleasant but look like they just rolled out of bed. There was an incident that a lady stated her tires were not rotated and had proof. This is worrisome to me since I depend on all that is included with an oil change be done.
Sylvia G.
FORT WORTH
Business Response
Hi, we truly appreciate your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
Confirmed Sales Customer
Louis Humphreys took care of me like he always has. I buy all chevy products from him.
Bobby B.
KELLER
Business Response
Hi, thanks for your praise and kind comments about one of our team members. We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
I'm not happy with the dealership on this visit!! Please call me and I'll tell you about it...Haven't gotten a response from management yet, and they Aware of this.. 817 420-0939 Charli Hamilton
Charlotte H.
FORT WORTH
Business Response
Hi, it's upsetting to hear that your experience was anything but stellar. Please contact us at (817) 696-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Confirmed Service Customer
Service was completed in a timely. Employees were helpful and courteous.
Lillian H.
ALEDO
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. Thank you so much again for your feedback! We hope you have a great day!
Confirmed Service Customer
Court did a great job keeping me informed on when the truck would arrive at the dealership.
China L.
WEATHERFORD
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Confirmed Sales Customer
Danny was wonderful! Made buying my first truck fun and worry-free!
Monica W.
FORT WORTH
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
Confirmed Sales Customer
Tom was great. Very patient with us and accommodating
Anthony R.
FORT WORTH
Business Response
Hi, thanks for your praise and kind comments about one of our team members. We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
Visit was very quick and people very nice
Catherine B.
HALTOM CITY
Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
Confirmed Service Customer
I had nothing but trouble with right front tire loosing air for 10 months. Constantly having to put air in every 7 to 10 days. Took to Discount Tire, they couldn't find ANYTHING. Finally On-Star sent me email, saying I have a problem, take to dealership. Moritz charged $20 for supposedly finding nail in tire. $20 for a PLUG. Discount Tire would have done free if they could have found. I paid nearly $3k for Vehicle Service Contract (5 yrs or 100K miles). Financed vehicle with you guys for what I was told would be 6 years @ 4.99% by your finance man. Come to find out a few months later, interest rate was actually above 16%. My stupidity, should have known to take a dealerships word on ANYTHING. Ended up paying off in 9 months. At purchase dealership gives me $100 note to spend on any service supposedly. But everything I tire to spend on, they say, OH, IT CAN'T BE DONE ON THAT OR THAT OR THAT. The very reason I've bought 4 vehicles in the last 20 years from RELIABLE CHEVROLET in Richardson, TX. Sorry guys, I've got a bad taste in my mouth over a $20 plug and a highly financed TRUCK.
John C.
FORT WORTH
Business Response
Thank you for providing us with your feedback. We apologize for your unsatisfactory experience and we would like to speak with you to make amends. Please call us so we can address your review.
Confirmed Sales Customer
Court Martin went above and beyond finding the blazer that was PERFECT for me. He tracked one down and after that dealership sold it, he tracked down another one.
Melissa J.
FORT WORTH
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care! Please let us know if there is anything else we can do for you; we are more than happy to help!
Confirmed Sales Customer
my experience was very pleasant and everything was very quick and easy all the procedures and the seller was very kind and helped us a lot thanks tony.
Jose R.
FORT WORTH
Business Response
Hi, we are so pleased you enjoyed your visit to Moritz Chevrolet, Ltd.! Please don't hesitate to reach out if there's anything additional we can do for you.
Confirmed Service Customer
I brought my car in they couldn���t find anything... they did an oil change and inspected everything. The next day my car would not move and had to be towed back from my driveway! It ended up being a dead battery but how was this not found when it was brought in the first time??
Holly T.
FORT WORTH
Business Response
Your feedback will help us ensure that this experience doesn't happen again and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us so we can discuss some solutions.
Confirmed Sales Customer
Tony Carreon might just be the best salesman I���ve ever done business with. Give that man a raise.
Matthew B.
WEATHERFORD
Business Response
Hi, thanks for your praise and kind comments about one of our team members. We sincerely value your business and look forward to your next visit!